70% of carts never check out
Recovery emails go to spam. Retargeting ads waste budget on people who already chose your store. WhatsApp opens 3× more often than email — and your customer is already there.
WHATSAPP FOR E-COMMERCE
WhatsApp marketing for D2C stores that recovers the carts your emails couldn’t.
Send abandoned-cart nudges, order updates, and re-engagement campaigns on the channel your customers actually open. 0% markup on Meta charges. One workspace for your store — or sub-tenants for every Shopify client your agency runs.
Get Started — Free ForeverFree forever · No card required
9:41
Linen & Co.
online
Hi Priya 👋 You left the Linen Bedsheet Set in your cart yesterday.
2:14 PM ✓✓
🛒 Bedsheet Set — Queen — ₹1,899 Free shipping if you complete in the next 6 hours.
Complete Purchase →
View Cart
2:14 PM ✓✓
Complete Purchase →
2:17 PM
✅ Order #ORD-8821 confirmed. ETA 3–5 days. We’ll send tracking when it ships.
2:17 PM ✓✓
📦 Shipped! Track here: track.linenco.in/8821
Thu 9:02 AM ✓✓
Built on the technology businesses trust
🤩 We're Official
Official WhatsApp
Business Cloud API
0% markup on
Meta charges
Custom domain
supported
Sound familiar?
Three things every D2C team already lives with
COD orders cancel before they ship
Confirmation calls take 2 hours of staff time daily and customers stop answering unknown numbers. A two-tap “Confirm” on WhatsApp settles it in seconds.
Repeat-purchase data is locked inside Shopify
You know who bought, what they bought, and when — but you can’t reach them on a channel they’ll actually answer. Bulk WhatsApp campaigns segmented from Shopify tags fix that.
The four pieces
What you actually need to run WhatsApp marketing at scale
Cart-recovery sequences that actually convert
Trigger a 3-step drip from your store the moment a cart goes stale. T+1h nudge, T+24h offer, T+72h last-chance. Sent on WhatsApp, not email.
One inbox for every customer message
Order questions, COD confirmations, refund requests — all in a shared team inbox. Assign to agents. Add internal notes. Mark resolved.
Multi-store mode for agencies
Running e-com marketing for 8 D2C clients? Each store gets its own sub-tenant workspace under your domain. Brands stay separate. Your agency dashboard sees them all.
Bulk broadcasts segmented from your store data
Push a Diwali campaign to “VIP customers, last 90 days, ≥ ₹5,000 spend” — segmented from Shopify tags. Track delivery, opens, click-throughs.
Scenario 01 / Cart recovery
Catch the carts that walk away before retargeting eats your margin.
A drag-and-drop flow watches your Shopify or WooCommerce abandoned-cart webhook. The first WhatsApp goes out within an hour with a friendly nudge. If they don’t respond, a 24-hour message adds a small incentive. If still silent, a 72-hour final tries one more time. Stop the sequence the moment they check out.
- Native webhook receivers for Shopify, WooCommerce, and Magento
- Personalize with the cart line items, not just the cart total
- Send media: product photo + one-tap “Complete purchase” button
- Stops automatically when the order completes (no double-spend)
app.whatsmark.io/flows/builder
Blocks
⚡
Trigger
💬
Message
↕
Condition
⏱
Delay
🎯
Action
TRIGGER
Keyword: "PROMO"
Incoming message match
MESSAGE
Welcome + menu
Template: welcome_v2
CONDITION
Button reply?
Check: reply_id
YES
Send offer
NO
Assign agent
Scenario 02 / Order updates
Send order confirmations, shipping and delivery updates customers actually read.
Replace transactional email with WhatsApp. Order confirmed, payment received, shipped, out for delivery, delivered — each event triggers an approved template message with the order number, ETA, and a tracking link. Customers reply directly if they need to change the address or hold delivery.
- Triggered automatically from your store’s order events
- Approved utility templates — no marketing-template charges
- Two-way: customers can reply to update address, hold, or report issues
- Webhook back to your CRM when a customer replies
9:41
Linen & Co.
online
✅ Order #ORD-8821 confirmed. We’re packing it now.
2:17 PM ✓✓
💳 Payment received — ₹1,899 via UPI.
2:18 PM ✓✓
📦 Shipped via Delhivery. ETA: Tue, 14 May. 🔗 Track: track.linenco.in/8821
Sat 9:02 AM ✓✓
Can you deliver after 6 PM?
Sat 9:14 AM
Sure — added a 6–9 PM note for the agent ✅
Sat 9:15 AM ✓✓
Scenario 03 / Repeat purchases
Run repeat-purchase campaigns segmented from your store data.
Build a segment in WhatsMark that pulls from Shopify tags, Klaviyo lists, or a CSV: customers who bought ≥ 60 days ago, in a specific category, above a spend threshold. Send a templated broadcast. Track delivery, opens, replies, and orders attributed back through the link.
- Segments from Shopify tags or imported CSV
- Personalized variables (name, last product, days since last order)
- Schedule for a future send time and respect quiet hours
- Conversion tracking via UTM-tagged links back to your store
app.whatsmark.io/campaigns/analytics
Diwali Flash Sale 🎉
Oct 20 – Oct 22 · WhatsApp Broadcast
Sent
1,247
100%
Delivered
1,198
96%
Read
891
71%
Replied
134
11%
Delivery Funnel
Sent
100%
Delivered
96%
Read
71%
Replied
11%
What your customers see
Sample messages for e-commerce stores
Real WhatsApp threads — drop them straight into your account or use them as starting templates.
Abandoned cart recovery (T+1h)
9:41
Linen & Co.
online
Hi Priya, you left a few things in your cart at Linen & Co. 🛒
2:14 PM ✓✓
🧺 Linen Bedsheet Set (Queen) — ₹1,899 🧴 Lavender pillow mist — ₹299 Want to finish your order?
Complete Purchase
View Cart
2:14 PM ✓✓
Complete Purchase
2:17 PM
Great — opening checkout now. We’ve held the Bedsheet Set for the next 30 minutes.
2:17 PM ✓✓
Shipping update
9:41
Linen & Co.
online
📦 Order #ORD-8821 has shipped! Carrier: Delhivery ETA: Tue, 14 May Track: track.linenco.in/8821
9:02 AM ✓✓
Can you deliver after 6pm?
9:14 AM
Sure — we’ve added a note for the delivery agent. They’ll attempt between 6–9 PM. ✅
9:15 AM ✓✓
Repeat-purchase campaign (60d)
9:41
Linen & Co.
online
Hi Priya — it’s been 60 days since your last Linen & Co. order. Restocking your favorites? 🛍️
11:00 AM ✓✓
Here’s 10% off your next order with code RESTOCK10. Valid till Sunday.
Shop Now
Unsubscribe
11:00 AM ✓✓
Shop Now
11:08 AM
Integrations
Plays well with what you already use
Connect natively where we have direct adapters. Use webhooks or our REST API for everything else. Honest status flags — we don't pretend an integration ships when it doesn't.
Sh
Shopify
E-commerce platform
Via API / WebhookWo
WooCommerce
E-commerce platform
AvailableRa
Razorpay
Payments
AvailableSh
Shiprocket
Shipping
Via API / WebhookKl
Klaviyo
Marketing automation
Via API / WebhookMe
Meta Ads (Click-to-WhatsApp)
Advertising
AvailableBy the numbers
Specific, defensible, no fabricated stats.
WhatsApp open rate
98%
Industry-wide; vs ~20% for email
0% Meta markup
Always
Direct billing to your Meta Business Account
Lifetime price lock
47 / 50
Founding Reseller spots remaining
FAQ
Common questions, honest answers
Don't see your question? Email me at [email protected] — I read and answer every one personally.
No. WhatsApp Business Cloud API requires explicit opt-in for marketing messages. Utility messages (order confirmations, shipping updates) are allowed when the customer initiated the transaction. WhatsMark adds opt-in capture to your Shopify checkout, signup forms, and click-to-WhatsApp ads — and tracks consent against every contact.
WhatsMark listens to your store’s cart/abandoned webhook. The moment a cart goes stale, a flow triggers a WhatsApp sequence — typically T+1h, T+24h, T+72h. We pull line items, customer name, and cart total directly from the webhook payload, so the message is personalized. The sequence stops automatically when the order completes.
The WhatsApp Business App is for one phone, one user, manual replies. WhatsMark is built on the WhatsApp Cloud API: multi-agent shared inbox, bulk broadcasts, automated flows, store integrations, and webhook events back to your CRM. If your team has more than one agent or you want any automation, you’ve outgrown the app.
No — 0%. WhatsMark charges only the platform subscription. Meta’s per-conversation fees are billed directly to your Meta Business Account at Meta’s published rates. Most platforms bundle Meta charges with their own markup (12–25%). We don’t.
Yes. On the Reseller plan, every store gets its own sub-tenant workspace — separate data, contacts, branding, and inbox. Run 5 D2C clients from one master agency dashboard. Customers see your agency’s domain, not WhatsMark’s.
Utility — they’re tied to a specific transaction the customer initiated. Utility-template charges from Meta are lower than marketing. WhatsMark’s template builder helps you stay in the utility category for transactional flows so your unit economics work.
Numbers get rate-limited or blocked when too many users mark messages as spam. WhatsMark monitors your sender quality rating in real time, throttles broadcasts when quality drops, and surfaces an alert before Meta enforces. We also help you avoid the most common policy mistakes (sending without opt-in, over-sending in 24 hours, mismatched template content).
Industries we also serve
Different industry? Same playbook, tuned for fit.
Get Started
Be one of our first 50
founding resellers.
Lock in lifetime pricing. Help shape the platform. Get a direct line to the founder. Or just start with the Free plan and scale when you're ready.
0% markup Free forever tier No credit card 47 spots remaining